Privacy Policy

Smart Source, LLC, also referred to as "we," "our," or "us," respects your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your information.

This Privacy Policy applies to information collected through our website, payment and communication services, text messaging programs, interactive voice response systems, chatbots, pay-by-text services, and other services we provide.

1. Information We Collect

We may collect the following categories of information:

Personal and Contact Information

This may include your name, phone number, email address, mailing address, account number, payment reference number, or other information you provide to us or to one of our clients.

Payment and Transaction Information

When you make a payment through Smart Source's services, we may collect information needed to process or confirm the payment, such as payment amount, transaction date, confirmation number, account reference, and payment status.

Smart Source does not intentionally store full credit card numbers or full bank account numbers. Payment information may be processed by secure third-party payment processors.

Communication Information

We may collect information related to your communications with us, including call records, chatbot interactions, text message activity, email communications, and customer service inquiries.

Text Messaging Opt-In Information

If you opt in to receive text messages, we may collect your mobile phone number, the date and time of consent, the method of consent, message history, and related records necessary to manage your messaging preferences.

Website and Technical Information

When you visit our website, we may collect technical information such as IP address, browser type, device type, pages visited, time spent on the site, and referring website. We may use cookies or similar technologies to improve website performance and user experience.

2. How We Use Information

We may use information we collect for the following purposes:

• To provide payment, billing, communication, chatbot, IVR, and pay-by-text services
• To process payments and send payment confirmations
• To send account-related notices, reminders, alerts, and service messages
• To respond to customer service requests
• To verify identity and prevent fraud
• To improve our website, technology, and services
• To comply with legal, regulatory, contractual, and security obligations
• To maintain records of consent, communication preferences, and service activity

3. Text Messaging and Mobile Communications

If you provide your mobile number and opt in to receive text messages from Smart Source or from one of Smart Source's clients using Smart Source's technology, you may receive messages related to account notifications, payment reminders, payment links, service updates, confirmations, and other account-related communications.

Message frequency may vary. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP. You may request help by replying HELP or by contacting us directly. For full details, see our Messaging Terms of Service.

Consent to receive text messages is not required as a condition of purchasing any goods or services.

4. No Sharing of Text Messaging Opt-In Data and Consent

Smart Source does not sell, rent, or share text messaging opt-in data or consent information with third parties for their own marketing purposes.

All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties, excluding aggregators and providers of the text message services.

5. How We Share Information

We may share information only as needed to provide our services, operate our business, comply with legal requirements, or protect our rights. This may include sharing information with:

• Payment processors
• Communication service providers
• Technology hosting providers
• Security and fraud prevention providers
• Professional advisors, such as legal or accounting professionals
• Clients on whose behalf we provide services
• Government authorities or regulators when required by law

We do not sell personal information to third parties.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to help the site function properly, improve performance, understand visitor activity, and enhance user experience. For more detail about the cookies we use, see our Cookie Policy.

Smart Source does not currently operate an e-commerce shopping cart reminder program. If Smart Source later offers cart reminder messages, our website may use cookies, plugins, or similar technologies to keep track of items placed in a shopping cart, including when a cart is abandoned. That information may be used to determine when to send cart reminder messages by SMS, but only where the user has opted in to receive such communications.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, loss, misuse, disclosure, or alteration.

No system can be guaranteed to be completely secure. Users should also take care to protect their own account information, devices, passwords, and communication channels.

8. Data Retention

We retain information for as long as necessary to provide our services, comply with legal and regulatory obligations, resolve disputes, enforce agreements, maintain business records, and support security and fraud prevention.

9. Your Choices

You may contact us to request access to, correction of, or deletion of your personal information, subject to legal, contractual, and operational limitations.

You may opt out of text messages at any time by replying STOP. You may also contact us using the contact information below.

10. Children's Privacy

Smart Source's services are not directed to children under the age of 13. We do not knowingly collect personal information directly from children under 13.

11. Third-Party Websites and Services

Our website or services may contain links to third-party websites or payment pages. We are not responsible for the privacy practices, security, or content of third-party websites or services.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or Smart Source's privacy practices, please contact us:

Smart Source, LLC
Email: ljtweedie@smartsourcellc.com
Website: smartsource.advancedcashmanagement.com